KAWASOTI-8, LUMBINI COLLEGE ROAD, BEHIND POLICE STATION NAWALPUR
1. Hotel Opens at 6:00 AM & Closes at 21:30 PM on daily basis.
2. None of Service will be entertained After above mentioned timing.
3. 2.5 % fee is applied for payment made by any card type (Applicable from 1 Jan. 2020).
4. No fee is applied for payment made by PHONE PAY/ IME PAY.
5. 50% advance payment is required for Room Booking.
6. Check In: From 14:00;Check Out: No Later than 12:00.
7. Early Check-In& Late Check-Out is Subject to Room availability.
8. 12:00 to 17:00 Check-Out: 50%&After 17:00 Check-Out: 100% Room rate Surcharge.
9. If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel.
10. A Valid Credit Card will be required upon booking; or Full payment has to be made.
11. For Credit Card reservations, the same card(s) must be presented upon check in at the respective hotels.
12. Management reserves the right to cancel any reservations without prior notice if we are notified of any fraud or illegal activities associated with the full payments received.
13. If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
14. If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
15. Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable.
16. We take our Customer satisfaction very seriously. Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately. Problems which cannot be resolved there and then should be notified in writing to firstname.lastname@example.org (Managing Director) Nayathali Hotel & Lodge Pvt.Ltd Kawasoti-8
17. Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time.
18. Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.
19. These terms and conditions shall be governed by Nepal Government’s law and the Nepal courts shall have jurisdiction over any matter arising out of or in connection with them.
20. Damaged Furniture and linens inhibit preserving the authenticity of the Hotel.
21. Outside Food & Alcohol are strictly prohibited inside the Hotel.
22. A Penalty (Min Rs.1500/-) will be charged for Customers who eat and bring food in their rooms.
Thank you for Staying at Hotel Nayathali!